Average Reviews:
(More customer reviews)I purchased this deck to replace the stereo that was stolen from my truck in late November. I received the unit in early December, however I wasn't able to install it for a couple weeks because my truck was in the body shop. It has a lot of nice features but the Radio Reception (HD and regular) sucks, no big deal I'll just play Cd's. However shortly after installing it I had intermittent issues with it loosing radio station presets, and the amp trigger wasn't working most of the time, which is a big deal for me as I have subs in my truck. After extensive searching for bad connections in my wiring I discovered that the problem was inside the stereo itself. I pulled the stereo out and sent a message to Dual using their "Contact Us" link on the website. After waiting a week with no response, I called their Customer "Support" number. I told them what I found and they VERY RUDELY told me how to send it in for warranty repair/replacement. I received the replacement last week and installed it this weekend. I have yet to be able to play a whole song through an MP3 CD without it stuttering or skipping and radio reception still sucks. I don't want to deal with their support again, Maybe that was their goal? Dual is a cheap manufacture with terrible quality control, and horrible customer support. Keep away. Now I have to decide what to do about this stereo as it is beyond the return period.
Click Here to see more reviews about: Dual XHD6430 - Radio / HD radio / CD / MP3 player / digital player - Full-DIN - in-dash - 50 Watts x 4
Plays CD/AM/FM/MP3 and WMA. 50-watt x 4 channels peak power output . Bluetooth® ready (BTM60 required). Built-in HD radio tuner . iPod® control, direct USB input (Apple® sync cable) and charges any iPod® via USB. 2 pairs of RCA outputs (F+R/S selectable). Front panel 3.5mm input. Front panel USB port . Sterring wheel interface input (PAC SWI-PS). Includes I/R remote control.
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