Creative Zen Touch 20 GB MP3 Player Review

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(More customer reviews)After using the Zen Touch for a few weeks, here are my observations:
1. Most reviewers fail to mention that this is truly an international machine. I have many songs whose ID3 tag uses Russian, Japanese, Korean, Chinese (BIG5, GB) language codes, and the player has no problem recognizing and displaying them--a huge plus for those who carry multilingual music.
2. The player feels very solid on your palm and is smaller (but a bit thicker) than almost all PDA's; it's just a bit wider than a deck of cards.
3. The buttons are neatly placed and faciliates navigation/browsing for music. The menu system is very intuitive and incredibly easy to learn.
4. On the downside, a 3-bar battery indicator can at times be frustrating. When there's 1 bar left, you're not sure whether there's an hour left or 8 hours left (1/3 of the full battery life).
5. Also no drive-letter support and no support, so far, for Windows Explorer.
6. Limited ID3 tag display info for the songs in your player. For instance, an MP3 file's ID3 tag was supposed to tell me the album year; but there's no way to tell once the music is in your player.
If I were to judge:
Design: A- (great form, size, just a bit heavier than ipod)
Performance: A (superb sound for a portable; amazing battery; convenient+fast music transfer)
Features: B (no recording, no line-in, no radio, but again those are not the reasons to get an MP3 player... also no remote)
Service/support: A (responded to my question within couple of hours, friendly support staff, plus 1 year warranty)
Value: A- (there are cheaper players--ie the older Nomads; but for the features/quality this device offers, it's worth it)


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Creative ZEN Touch 20GB MP3 Player - Includes Creative Zen Touch Player / Pair of Stereo Earphones / Power Adapter / Travel Pouch / USB 2.0 Cable / Installation CD / Quick Start Guide. This palm-size unit can be used to store MP3 and WMA music files or you can download all sorts of data and use it as a portable hard-drive. It's easy to use and a pleasure to own. Simply use an Up-Down movement on the touch pad to navigate the files. The upper and lower portion of the touch pad will enable rapid scrolling of files. The middle portion can be used for normal scrolling speed. Simply press the OK button or tap on the touch pad to open the selected file. Uses USB 2.0 for faster transfer capabilities4-band custom equalizer and advanced EQ presets let you customize your music playbackAudioSync lets you seamlessly update your Creative Zen Touch with your latest music on your PC at the touch of a buttonFM radio, voice and FM recording via optional wired remote control (available separately)Transfer your CDs - Creative MediaSource (included) converts your CD collection to MP3s or WMAs with the simple touch of a button Store Data Files - Included software lets you drag-and-drop data and music files to and from your Creative Zen Touch inside Windows ExplorerCreative's support for WMA and Windows Media Player 9 Series offers you access to the widest selection of music download services on the Internet Size WxHxD-4.12 x 2.7 x 0.866/ Weight-7.05 oz with battery Blue backlit LCD

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